Calendar

Feb
13
Wed
BOSCH E-BIKE CERTIFICATION
Feb 13 @ 10:00 am – 12:45 pm

BOSCH E-BIKE CERTIFICATION

Presented by Brian Cleveland, Bosch eBike Systems

Bosch eBike Systems is on hand to deliver professional training to help dealers provide exceptional service for eBikes powered by Bosch. Use it to renew your certification, which expires 15 months from the date of your last training.

The “Bosch Dealer Certification Clinic” covers:

  • Service process
  • Removal and re-installation of components
  • Laptop diagnostic tool operation
  • Intro to Model Year 2019 innovations like the new on-board computer Kiox and PowerTube 500 in-tube battery
  • Expert tips on system operation, diagnostics and correcting problems
  • Product knowledge to enhance eBike selling skills on the shop floor

Second Floor, ROOM 6 (Utopia D),  2hrs 45min

The Science of Wheel Building
Feb 13 @ 10:15 am – 11:00 am

The Science of Wheel Building

Presented by Bill Mould, Bill Mould Wheels

Time spent with a master wheel builder is never time wasted! Bill Mould will be on hand to WOW you with his encyclopedic knowledge of rims, nipples, spokes, and hubs… as well as answer all your wheel building questions. Specific topics to be discussed:

  • Structural and performance benefits of butted spokes in comparison to straight gauge
  • Effect of spoke tension and crossing pattern on spoke fatigue
  • Nipples, spokes, and washers and calculating the optimal spoke length

Second Floor, ROOM 3 (Utopia A), 45 minutes

Tubeless De-mystified!
Feb 13 @ 10:15 am – 11:00 am

Tubeless De-mystified!

Presented by James Malta, Stan’s No Tube

Everything about tubeless systems that you ever wanted to know…but were afraid to ask! No judgement here! Sales tips, tricks, and secrets as well as information about increased profitability…with Stan’s Tubeless Technology!

Second Floor, ROOM 5 (Utopia C), 45 minutes

FSA EVO Tech Bar
Feb 13 @ 11:00 am – 11:45 am

FSA EVO Tech Bar

Presented by Joel Richardson, FSA

In-booth tech clinic featuring FSA’s EVO crank and bottom bracket system. EVO fits most BB types, features single and super compact direct mount chainrings, and boasts a super stiff 30mm spindle adaptable to nearly any bike. Take a shot at winning the Gravel or MTB Crank and BB of your choice at both sessions!

FSA Booth #504, 30 minutes

HAYES Disc Brake Tech Clinic
Feb 13 @ 11:30 am – 12:30 pm

HAYES Disc Brake Tech Clinic

Presented by Phil Ott, Hayes

Hayes Disc Brake Technical Seminar will be focusing on the award-winning Dominion A4 system.  Additional discussion will include general brake technology, sales features, service tips, support information, and setup best practices.

Second Floor, ROOM 3 (Utopia A), 45 minutes

Implementing Business-Focused Changes within a Service Department
Feb 13 @ 11:30 am – 12:30 pm

Implementing Business-Focused Changes within a Service Department

Presented by Brett Flemming, Efficient Velo Tools

In this clinic, master bicycle mechanic, leader, and owner of Efficient Velo Tools, Brett Flemming, will explain how professionalism, enthusiasm, respect, and empathy all play an important role in yielding results for the service department.

Second Floor, ROOM 2 (Euphoria), 45 minutes

Manitou Suspension Tech Clinic
Feb 13 @ 1:00 pm – 2:00 pm

Manitou Suspension clinic

Presented by Phil Ott, Manitou

This Manitou Suspension clinic is for both sales and service folks. We’ll be covering Manitou technologies, product features, service tips, support information and setup best practices.

Second Floor, ROOM 3 (Utopia A), 45 minutes

Tech Clinic: ROTOR 1 x 13 Drivetrains
Feb 13 @ 1:00 pm – 2:00 pm

Tech Clinic: ROTOR Drivetrains

Presented by Joel Sehloff, ROTOR

You’ve heard rumors…you’ve seen pictures…Now you can actually get your hands on the new 1×13 groupset from ROTOR. Presentation will discuss technical aspects, upgradeability, and compatibility of the new 1×13 drivetrain.

Second Floor, ROOM 4 (Utopia B), 45 minutes

Selling High-End Saddles
Feb 13 @ 2:15 pm – 3:15 pm

Selling High-End Saddles

Presented by Gianluca Caliari, Albabici

Does your shop struggle to sell expensive saddles? Or maybe your staff is not as confident as they could be? High-end saddles are a great way to increase your bottom line on new builds, upgrades, repairs, and fittings. We’ll go over the basics of saddle selection and fitting, as well as sales tips and best practices for saddle demos and adjustment.

PBMA Show Floor Clinic Space, BOOTH 116, 45 minutes

Feb
14
Thu
BOSCH E-BIKE CERTIFICATION
Feb 14 @ 10:00 am – 12:45 pm

BOSCH E-BIKE CERTIFICATION

Presented by Brian Cleveland, Bosch eBike Systems

Bosch eBike Systems is on hand to deliver professional training to help dealers provide exceptional service for eBikes powered by Bosch. Use it to renew your certification, which expires 15 months from the date of your last training.

The “Bosch Dealer Certification Clinic” covers:

  • Service process
  • Removal and re-installation of components
  • Laptop diagnostic tool operation
  • Intro to Model Year 2019 innovations like the new on-board computer Kiox and PowerTube 500 in-tube battery
  • Expert tips on system operation, diagnostics and correcting problems
  • Product knowledge to enhance eBike selling skills on the shop floor

Second Floor, ROOM 6 (Utopia D),  2hrs 45min

Manitou Suspension Tech Clinic
Feb 14 @ 10:15 am – 11:15 am

Manitou Suspension clinic

Presented by Phil Ott, Manitou

This Manitou Suspension clinic is for both sales and service folks. We’ll be covering Manitou technologies, product features, service tips, support information and setup best practices.

Second Floor, ROOM 3 (Utopia A), 45 minutes

FSA EVO Tech Bar
Feb 14 @ 11:00 am – 11:45 am

FSA EVO Tech Bar

Presented by Joel Richardson, FSA

In-booth tech clinic featuring FSA’s EVO crank and bottom bracket system. EVO fits most BB types, features single and super compact direct mount chainrings, and boasts a super stiff 30mm spindle adaptable to nearly any bike. Take a shot at winning the Gravel or MTB Crank and BB of your choice at both sessions!

FSA Booth #504, 30 minutes

Implementing Business-Focused Changes within a Service Department
Feb 14 @ 11:30 am – 12:30 pm

Implementing Business-Focused Changes within a Service Department

Presented by Brett Flemming, Efficient Velo Tools

In this clinic, master bicycle mechanic, leader, and owner of Efficient Velo Tools, Brett Flemming, will explain how professionalism, enthusiasm, respect, and empathy all play an important role in yielding results for the service department.

Second Floor, ROOM 2 (Euphoria), 45 minutes

Let’s Talk SHOP…
Feb 14 @ 11:30 am – 12:30 pm

Let’s Talk SHOP

Presented by James Stanfill, PBMA

Join PBMA President James Stanfill and your fellow mechanics and service managers for an open discussion on what’s going on in the “back of the house”. What works? What doesn’t? Revenue generator? Or loss leader? Geared toward service folks, but open to everyone.

Second Floor, ROOM 4 (Utopia B), 45 minutes

Selling High-End Saddles
Feb 14 @ 11:30 am – 12:30 pm

Selling High-End Saddles

Presented by Gianluca Caliari, Albabici

Does your shop struggle to sell expensive saddles? Or maybe your staff is not as confident as they could be? High-end saddles are a great way to increase your bottom line on new builds, upgrades, repairs, and fittings. We’ll go over the basics of saddle selection and fitting, as well as sales tips and best practices for saddle demos and adjustment.

PBMA Show Floor Clinic Space, BOOTH 116, 45 minutes

The Science of Wheel Building
Feb 14 @ 11:30 am – 12:30 pm

The Science of Wheel Building

Presented by Bill Mould, Bill Mould Wheels

Time spent with a master wheel builder is never time wasted! Bill Mould will be on hand to WOW you with his encyclopedic knowledge of rims, nipples, spokes, and hubs… as well as answer all your wheel building questions. Specific topics to be discussed:

  • Structural and performance benefits of butted spokes in comparison to straight gauge
  • Effect of spoke tension and crossing pattern on spoke fatigue
  • Nipples, spokes, and washers and calculating the optimal spoke length

Second Floor, ROOM 3 (Utopia A), 45 minutes

Tubeless De-mystified!
Feb 14 @ 11:30 am – 12:30 pm

Tubeless De-mystified!

Presented by James Malta, Stan’s No Tube

Everything about tubeless systems that you ever wanted to know…but were afraid to ask! No judgement here! Sales tips, tricks, and secrets as well as information about increased profitability…with Stan’s Tubeless Technology!

Second Floor, ROOM 5 (Utopia C), 45 minutes

HAYES Disc Brake Tech Clinic
Feb 14 @ 1:00 pm – 2:00 pm

HAYES Disc Brake Tech Clinic

Presented by Phil Ott, Hayes

Hayes Disc Brake Technical Seminar will be focusing on the award-winning Dominion A4 system.  Additional discussion will include general brake technology, sales features, service tips, support information, and setup best practices.

Second Floor, ROOM 3 (Utopia A), 45 minutes

SHIMANO E-TUBE PROJECT
Feb 14 @ 2:15 pm – 3:15 pm

SHIMANO E-TUBE PROJECT

Presented by Dave Arnauckas, Shimano

SHIMANO Di2 Systems are found on road, mountain, STEPS, Alfine, and Nexus-equipped bikes. E-TUBE PROJECT is the software tool used to update, customize and troubleshoot errors within those systems. During this seminar, you will get an update on the newest Di2 components, updates to the E-TUBE PROJECT software, information on the SM-PCE02 and guidelines on troubleshooting Di2 systems.

Second Floor, ROOM 5 (Utopia C), 45 minutes

Tech Clinic: ROTOR 1 x 13 Drivetrains
Feb 14 @ 2:15 pm – 3:15 pm

Tech Clinic: ROTOR 1 x 13 Drivetrains

Presented by Joel Sehloff, ROTOR

You’ve heard rumors…you’ve seen pictures…Now you can actually get your hands on the new 1×13 groupset from ROTOR. Presentation will discuss technical aspects, upgradeability, and compatibility of the new 1×13 drivetrain.

Second Floor, ROOM 4 (Utopia B), 45 minutes

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